Julia Dunn

Co-Founder | Strategy, Operations & Digital Growth

Julia works where business strategy, operations, systems, creativity, and growth overlap — helping businesses turn ideas, challenges, and moving parts into clearer structure, stronger execution, and more intentional forward movement.

Her background spans healthcare administration, hospitality leadership, operations, client service, project coordination, marketing, and digital work. Earlier in her career, she worked in referral coordination within a mental health setting before moving into high-volume hospitality leadership, where she helped build training systems, managed operations, and successfully led teams of up to 80 people.

Those experiences shaped the way Julia approaches business today. She learned early that people, process, communication, and systems are rarely separate problems. Her strength is understanding how those pieces connect, identifying where friction is happening, and building a more functional way forward.

At Refined Media 716, Julia works across business and growth strategy, operations, website development, digital systems, financial management, project coordination, content, and creative execution. She leads much of the agency’s website and backend work, helps shape client strategy, and develops the systems and processes that help ideas move from concept to execution.

Creativity is also a major part of how she works. Photography, videography, editing, visual storytelling, and content development give her another way to take something with potential and make it clearer, stronger, and more intentional.

Julia is naturally resourceful, curious, and deeply people-focused. She thrives in environments that require problem-solving, adaptability, leadership, and a willingness to figure things out.

At the center of everything she does is her family. Building a business while raising her children continues to shape the way she thinks about leadership, resilience, ambition, and the kind of life and work she wants to build.

Most problems get easier once you understand the people, the process, and what’s actually getting in the way.
— JD

Where Julia tends to work best:

Business & Growth Strategy · Operations · Web & Digital · Systems · Creative Direction

Work With Julia & the RM716 Team

Have a business challenge, website project, operational issue, or growth idea that needs structure around it?

Julia helps connect the moving parts — strategy, systems, web, operations, and execution — so ideas can turn into something clear, functional, and ready to move forward.

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