Your Business.

Our Strategy.

Strategy-led marketing support for businesses that want clarity, momentum, and direction tailored to you and your business. We’ve tapped into 12 different industries and made a lot of impact.

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How We Support Growing Businesses

We don’t believe in one-size-fits-all marketing. Our services are built to support real businesses with real goals — offering strategy, structure, and creative support that grows with you.

  • Strategic growth planning rooted in clarity and execution. We refine your offers, strengthen your structure, and map out sustainable revenue pathways so your next level isn’t guesswork, it’s intentional.

  • Branding, messaging, and creative direction that defines how your business shows up — consistently and intentionally.

  • Web design, SEO, Google Business optimization, analytics, and the systems that support visibility and conversion.

  • Social media, email marketing, content creation, campaigns, and monthly support designed to keep momentum going.

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Our Process

Start With Clarity

Before we touch design, content, or campaigns, we take time to understand your business — where you are, where you want to go, and what actually makes sense to tackle right now. No assumptions. No overbuilding. Just clear direction from the start.

Work Side-by-Side

We believe the best work happens when communication is open and expectations are clear. You’ll always know what we’re working on, why we’re doing it, and what’s coming next. We don’t disappear — and we don’t overcomplicate things.

Build What Fits

Every business operates differently. We stay flexible in our approach, adjusting strategy and execution as your needs evolve — without forcing you into a rigid process that doesn’t fit how you actually work.

Deliver With Intention

When we deliver, it’s not about checking a box. It’s about creating something thoughtful, functional, and built to support your growth long after launch. We care about the details — because your brand isn’t just another project to us.

Refined Media

Refined Media is where our work comes to life.

Here, we feature the brands we collaborate with, the campaigns we build, and the strategy behind each project. It’s more than a portfolio — it’s an ongoing look at how clear direction, strong visuals, and intentional marketing create momentum.

Refined Media
Alignment. And the Questions Worth Asking.
Alignment. And the Questions Worth Asking.
From Producer to Viral Artist: How Maggesty Turned Vulnerability Into Power
From Producer to Viral Artist: How Maggesty Turned Vulnerability Into Power
Locally Loved Ski Season Kickoff Party — Gear, Beer & Movie Premiere
Locally Loved Ski Season Kickoff Party — Gear, Beer & Movie Premiere
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What people say about working with us

  • “Working with Julia and Jess has been such a positive experience for our business. They truly care about helping us succeed and always go the extra mile. We’re so grateful for their creativity and support!”

    BG

  • Refined Media is taking my private practice to a whole new level! Jess and Julia have been there every step of the way and come to the table with fresh, crisp, and exciting perspectives. I can’t wait to see the finished website!

    LW

  • Absolutely thrilled with my experience working with Refined Media. Jess and Julia super fun to work with. Their social media services have completely transformed our online presence. From the creative content they design to the strategic campaigns they run, everything is top-notch. This powerhouse girl team is professional, responsive, and always ahead of the curve with trends. I’ve seen a noticeable increase in engagement and followers, and I couldn’t be happier with the results. I highly recommend Refined Media.

    KR

  • This dynamic duo is a game changer for your business! They are very personable and extremely innovative with their advertising and media techniques. Most of all they make the experience a personal one with a tremendous amount of commitment to your success!

    EF

“When we started thinking outside the box that’s when our results got bigger.”

Refined Media 716 is a woman-owned marketing studio focused on strategy, structure, and sustainable growth.

We help businesses build strong digital foundations, clarify their messaging, and show up with confidence across web, Google, and ongoing marketing efforts. Thoughtful, collaborative, and intentional — our work is designed to support real goals and real momentum.

A little about who we work with…

  • Mud Sweat n' Gears- Ellicottville + East Aurora, NY

    Mud Sweat n' Gears

    Ellicottville, NY

    Social Media Marketing, Campaigns + Website Updates

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  • EB Builders- Jamestown, NY

    EB Builders Roofing

    Jamestown, NY

    2×1 Digital Package (New Website Build + Digital Marketing Package)

    Visit Site

  • Graves Maple Product

    Graves Maple Products

    Shinglehouse, PA

    Industry Content Shoot, Supplemental Social Media Management

    Visit Site

  • Burdick Blueberries- East Otto, NY

    Burdick Blueberries

    East Otto, NY

    Marketing Consulting, Event Planning, Website Maintenance, Graphic Design

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  • Ellen Fenton & Co. Insurance- Ellicottville NY + Franklinville, NY

    Ellen Fenton & Co. Insurance

    Ellicottville + Franklinville, NY

    Social Media Management, Brand Management, Marketing Support, Website Creation

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  • Five pairs of skis standing upright in the snow with dark trees in the background, featuring brands Fischer, Head, and Dynastar.

    Skiyard

    Ellicottville, NY

    Email Campaign Management & Social Media Management

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  • Close-up of a golf club head and a golf ball on a tee on a green artificial turf, with a person wearing black shoes in the background.

    Iron 7 Sports Simulator

    Salamanca, NY

    Supplemental Social Media Management, & Website Updates

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  • Seattle skyline at sunset with the Space Needle and high-rise buildings reflected in the water

    My Second Half Self

    Seattle, WA

    Brand Development, Website Creation and Business Mentorship

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  • Extreme Collision- Cuba, NY

    Extreme Collision

    Cuba, NY

    2×1 Digital Package (New Website Build + Digital Marketing Package)

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  • Rachael's Med Spa- Ellicottville, NY

    Rachael's Med Spa

    Ellicottville, NY

    Social Media Management, Marketing Support, Brand Management, Website Creation & Maintenance.

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  • Clayton Silvernail Attorney At Law- Ellicottville, NY

    Clayton Silvernail Attorney at Law

    Ellicottville, NY

    2×1 Digital Package (New Website Build + Digital Marketing Package)

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  • Airbnb Property Shoot- Ellicottville NY

    Airbnb Property Shoot

    Ellicottville, NY

    Property Shoot, Social Media Templates

We batched out the to-do list for this week- and we’re definitely going to be tuning in and grinding. (And we’re ever so thankful!) What’s on the agenda this week👇🏼 • New project with a super fun gang that the camera LOVES
Building a business isn’t just about strategy- it’s about embracing a lifestyle of growth, adaptability, and passion. Our days are often filled with creative problem-solving, late-night brainstorming, and an unstoppable drive to bring o
Keep swiping to get in the know on how these platforms compliment each other 😉 Stand out on purpose. #refinedmedia716 #marketingandmedia #branding #socialmediamarketing #contentcreator
🎄 Small businesses in WNY, this one’s for you! Our Social Media Holiday Campaign Package is designed to give your holiday products the spotlight they deserve—with eye-catching graphics, stylish multi-image posts, and scroll-stopping reel
POV: We own digital marketing agency. We’re located where you are. Our business hours reflect the workload, there’s no more punching the clock or watching it for that matter. We’re #womenownedandoperated millennial based marketing a
We're here and we're ready to help you finish off 2024 with a BANG! #modernmarketing #digitaldesignbusiness #refinedmedia716 #marketingandmedia #ellicottvilleny

Contact us.

Ready to make something amazing? Let’s get in touch! We’re here to bring your brand’s story to life with strategy, creativity, and a whole lot of fun.